RRemitAssist Hub

Privacy Policy

Last updated: July 22, 2026

RemitAssist Hub LLC ("RemitAssist Hub," "we," "our," or "us") respects your privacy. This Privacy Policy describes how we collect, use, share, and protect information when you visit our website or contact us by phone, email, or web form.

1. Information we collect

  • Information you provide: your name, email, phone number, and the content of any message or question you share with us.
  • Information from calls: when you call us, we may keep a brief record of the call for quality and training. We do not record calls without your consent where required by law.
  • Automatically collected: IP address, browser type, device type, pages viewed, referring URL, and approximate location (city/region).
  • Cookies & similar technologies: see the Cookies section below.

We do not ask for and do not want to receive PINs, passwords, full payment card numbers, bank account numbers, or one-time verification codes. Please do not send these to us.

2. How we use your information

  • To respond to your questions and provide informational support.
  • To improve our website, content, and service quality.
  • To measure the performance of our website and communications.
  • To detect, prevent, and address technical issues, fraud, or abuse.
  • To comply with legal obligations.

3. Cookies and analytics

We use cookies and similar technologies to understand how visitors use our site and to improve it. This may include third-party services such as Google Analytics. These services may set cookies on your device to collect anonymized usage information.

You can control cookies through your browser settings. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4. Advertising disclosures

Our website may use Google Ads and other advertising platforms to promote our informational support service. Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website or other websites.

You may opt out of personalized advertising by visiting Google Ads Settings, aboutads.info, or networkadvertising.org.

5. How we share information

We do not sell your personal information. We share information only:

  • With service providers who help us operate our website (hosting, analytics, email delivery) under confidentiality obligations.
  • When required by law, subpoena, or a valid government request.
  • To protect the rights, safety, or property of RemitAssist Hub, our users, or others.
  • In connection with a business transfer such as a merger or acquisition, subject to standard confidentiality protections.

6. Data retention

We keep personal information only as long as necessary for the purposes described in this Policy or as required by law. Contact-form submissions are typically retained for up to 24 months.

7. Your rights (US residents)

Depending on your state of residence, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your information.
  • Opt out of the sale or sharing of your personal information (we do not sell it).
  • Opt out of targeted advertising.
  • Appeal a denied request.

To exercise these rights, email us at support@remitassisthub.com. We may verify your identity before responding.

8. Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. No online service can be 100% secure, but we work to promptly address issues we become aware of.

10. International visitors

Our services are operated from the United States. If you access our website from outside the US, your information will be transferred to and processed in the US.

11. Changes to this policy

We may update this Policy from time to time. Material changes will be posted here with an updated "Last updated" date.

12. Contact us

Questions? Email support@remitassisthub.com or write to:

RemitAssist Hub LLC
1201 N Market St, Suite 1100
Wilmington, DE 19801, USA